About the services we provide
Disclosures in the context of the Services Act regarding Mosa BV.
Mosa BV highly values open communication, which is why it wishes to adequately inform its clients regarding the Services Act. Clients are advised that they should read the provisions of the Services Act prior to the provision of services by Mosa BV.
1. Information
If you work with us, you entrust your file to Mosa BV, with its registered office at Korenbloemstraat 8, 3210 Linden, Belgium, registered under KBO (Crossroads Bank for Enterprises) number 0726.412.115. You can reach Mosa BV at the above address or via the email address massimo@mosamigration.be. Massimo Maesen is registered at the Leuven Bar.
The professional liability of your lawyer is insured with NV AMLIN EUROPE through the Order of Flemish Bars (Orde van Vlaamse Balies – OVB) and its broker Vanbreda Risk & Benefits. Under the terms of the policy, this professional liability policy covers the consequences of acts committed worldwide, for activities carried out by your lawyer from their office established in Belgium. However, claims brought against your lawyer in the US or Canada, or under the legislation or jurisdiction of the US or Canada, are not insured. The insurance provides a guarantee of EUR 1,250,000 per claim.
Massimo Maesen provides the following services: legal advice and assistance, and representation in proceedings, mediation, and arbitrations.
2. Rates and General Terms and Conditions
Mosa BV wishes to inform you very explicitly about its rates and costs. You can read about how the rates are applied in the general terms and conditions. These are also explained at the first meeting before Mosa BV performs services for you.
You can consult the general terms and conditions of Mosa BV on the website www.mosamigration.be. The agreement you enter into with the lawyer is subject to Belgian law, and for any potential disputes, only the courts of the registered office of the place where the company is established have jurisdiction, unless mandatory statutory regulations dictate otherwise.
3. Complaints
Mosa BV highly values high-quality service. If you, as a client, have a complaint resulting from the services provided by Mosa BV, we would like to hear it, and we will try to find a solution with a view to improving our services. You can always communicate your complaint by email to massimo@mosamigration.be or by post to our office at Korenbloemstraat 8, 3210 Linden, Belgium. You can reach us by phone at 0032 497 111 996.
Your lawyer is not subject to any codes of conduct other than those of the OVB or their local Bar. Ligeca is the Ombudsman Service for Consumer Disputes in the Legal Profession (Ombudsdienst Consumentengeschillen Advocatuur).
The ombudsman service attempts to resolve issues between lawyers and their clients out of court. A client who is dissatisfied with the services of their lawyer can file a complaint with the ombudsman service.
Visit http://oca.ligeca.be/ for more information.